Shipping Policy

Must be 21 years or older to purchase.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Must be 21 years or older to purchase from this website. This product is not intended for children, or pregnant or lactating women. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any dietary supplement product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law. The FDA has not approved Kratom as a dietary supplement.

Shipping Restrictions

We do not ship to the following U.S. locations where Kratom is restricted:
Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin, Sarasota County (FL), San Diego (CA), Oceanside (CA), Alton (IL), Jerseyville (IL), Edwardsville County (IL), Columbus (MS), Union County (MS), Ascension (LA), Rapides (LA).

UPS Weekday Overnight Shipping

OVERNIGHT ORDERS WILL NOT BE DELIVERED ON WEEKENDS!

Orders must be received by 12pm PST to ship on the same day, otherwise they will go out the following business day. No shipments on Saturdays, Sundays, or holidays. Friday orders will be delivered Monday. Contiguous US only, HI and AK excluded.

We do not control UPS, so can only guarantee that we will get your order to them in a timely fashion. Refunds on overnight shipping issued only if we are unable to pack and hand off your order in the time-frame described.

Shipment processing time

Regular orders are processed within 2-3 business days unless the item(s) ordered is in “PRE-ORDER” status. Orders are not shipped or delivered on weekends and holidays. If we are experiencing a higher volume of orders than normal, shipments may be delayed. Please allow additional days in transit for delivery.

Shipping rates & delivery estimates

All shipping and handling cost for your order will be calculated at checkout. Please make sure all shipping information provided is correct and accurate.

Shipment confirmation & Order tracking

Once your order is processed for shipping, you will be receiving a confirmation email with your tracking information. Must provide a valid/correct email address to receive our confirmation emails.


Damages

All items are well inspected before shipping. Must report any shipping damages within 48 hours of receiving the item(s).

Age Requirement & FDA Disclaimer

Must be 21+ to purchase.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Must be 21 years or older to purchase from this website. This product is not intended for children, or pregnant or lactating women. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any dietary supplement product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law. The FDA has not approved Kratom as a dietary supplement.

Shipping Restrictions

We do not ship to the following U.S. locations where Kratom is restricted:
Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin, Sarasota County (FL), San Diego (CA), Oceanside (CA), Alton (IL), Jerseyville (IL), Edwardsville County (IL), Columbus (MS), Union County (MS), Ascension (LA), Rapides (LA).

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